22bet Casino Privacy Policy —
Your Data Is Safe With Us

1. What Information We Collect

When you open an account and use our services at 22bet Casino, we collect certain specific information. This data collection is fully transparent and carried out only for necessary purposes.

Types of data we collect:

• Identity Information: Full name, date of birth, nationality, and government-issued ID details.
• Contact Information: Email address, mobile number, and current and permanent address.
• Financial Information: Deposit and withdrawal records, and payment method details (card/mobile banking).
• Device Information: IP address, browser type, operating system, and device identifiers.
• Gaming Activity: Login timestamps, betting history, win/loss records, and bonus usage details.
• KYC Documents: A copy of your National ID, passport, or driving license, along with proof of address.

2. Purpose of Data Use

22bet Casino uses your data only for specific, legitimate, and necessary purposes. A full breakdown of how your data is used is provided in the list below.

3. Data Sharing & Disclosure Policy

A core principle of the 22bet Casino privacy policy is that your data is never sold. However, certain data may be shared in a limited number of specific situations.

• Payment Processor: Financial information required to process deposits and withdrawals is shared with authorized payment gateway providers. These providers are bound by strict confidentiality agreements.
• Identity Verifier: Limited data may be shared with licensed identity verification agencies to complete the KYC process.
• Law Enforcement: Data may be shared with government authorities where required by a court order or legal obligation.
• Anti-Money Laundering: Reporting suspicious financial activity to the relevant regulatory authority is a legal obligation.
• Corporate Restructuring: In the event of a merger or acquisition, data may be transferred, but the new entity will be bound by the same privacy policy.

4. Data Retention Period

22bet Casino does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: Retained while your account is active and for a minimum of 5 years after closure, in accordance with legal requirements.
• Financial Transaction Records: In accordance with anti-money laundering regulations, records must be retained for up to 7 years from the date of the last transaction.
• KYC Documents: Securely retained for a minimum of 5 years after account closure.
• Gaming Log: Retained for 1 year from the date of last activity for technical support and dispute resolution purposes.
• Marketing Data: If you withdraw your consent, your data will be deleted within 30 days.

5. Your Data Protection Rights

The 22bet Casino privacy policy gives you full control over your data. You can exercise the following rights at any time.

• Right to Access Data: To find out what information we hold about you, submit a written request. Full details will be provided within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request a correction. We will verify and update it within 7 business days.
• Right to Erasure: Contact customer support to request deletion of any data beyond legal retention requirements.
• Right to Restrict Processing: You may request that we stop processing your data for specific purposes.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Marketing Consent Withdrawal: You can request to unsubscribe from promotional emails at any time, and the change will take effect immediately.

6. Cookies & Tracking Policy

Cookies are used to keep the 22bet Casino website and app running smoothly and to improve your experience.

• Essential Cookies: Without these cookies, the site cannot function properly — they are essential for maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferred language, theme, and other settings.
• Analytical Cookies: Used to understand which sections of the site are most visited. This information is completely anonymous.
• Cookie Controls: You can disable non-essential cookies from your browser settings. Please note that disabling essential cookies may cause some site features to stop working.

7. Data Security Measures

22bet Casino has implemented the highest technical and organizational measures to keep your data secure.

• SSL Encryption: All data transfers are secured with 256-bit TLS encryption — the same level of security used in banking.
• Firewall & Cybersecurity: A multi-layered firewall and real-time cyber threat detection system are active around the clock.
• Restricted Access: Only authorized personnel can access your data, and every access is logged.
• Regular Security Audits: Regular vulnerability assessments are conducted by independent third-party cybersecurity specialists.
• Data Breach Procedure: In the event of a data breach, affected users will be notified within 72 hours.